Save Up to 28% on Your Electricity Bill with No Installation Required
How It Works
Key Benefits:
- No upfront costs or installation required
- Guaranteed monthly savings on your electric bill
- Support clean energy without rooftop solar panels
- Move-friendly - your subscription transfers with you
- Cancel anytime without fees
Standard Discount: Up to 28% reduction on your PNM electric rate
Enhanced Discount: Low-income households or those receiving SNAP, Medicaid, LIHEAP, or Section 8 benefits may qualify for the full 28% discount
Savings Example: Current $100 electricity cost on your PNM bill → $72 after signing up
Option 1: Sign Up Online (Recommended)
Get started immediately at: app.solstice.us/ref/CRCS/localsolargarden
Review the step-by-step instructions below
Option 2: In-Person Assistance
Our community outreach team visits eligible neighborhoods to provide personalized enrollment assistance. If you missed our visit or prefer in-person help, contact your local representative below.
Have these items ready:
- PNM account number (found on your electric bill)
- Photo ID
- If applicable: Documentation for SNAP, Medicaid, LIHEAP, or Section 8 benefits
Important for apartment residents: You must have your own PNM account in your name to participate. If utilities are included in your rent or billed through your landlord, you may not be eligible. Check with your property manager about your utility billing arrangement if you're unsure.
Visit app.solstice.us/ref/CRCS/localsolargarden and create your Solstice account.
Password Requirements: Must include a special character, capital letter, and number
Tip: You can sign up with Google or create a manual account
- Select "Residential" (unless you're a business) For apartment residents: Select "Residential" for your apartment unit (even though you live in a multifamily building)
- Add a property nickname if you have multiple properties
- Choose "PNM" as your utility provider from the dropdown menu
- Select "Residential" (unless you're a business) For apartment residents: Select "Residential" for your apartment unit (even though you live in a multifamily building)
- Add a property nickname if you have multiple properties
- Choose "PNM" as your utility provider from the dropdown menu
Enter your complete service address where you receive PNM electric service.
For apartment residents: Enter your complete service address, including apartment/unit number exactly as it appears on your PNM bill.
This is the most important step for ensuring proper discount application.
On newer PNM bills: Look in the "Billing Details" section at the top left
On older PNM bills: Find under "Your Current Electricity Charges" section, listed as "Rate"
Common rate classes include: 1A, 2A, 3A
Mobile users: You may need to scroll up in the rate selection box to see all options
Answer these questions:
- Budget Billing: Select "No" unless you pay the same amount monthly and "true up" annually
- Existing Solar: Select "No" unless you have rooftop panels (you can still be eligible if solar doesn't cover 100% of your usage)
For apartment residents: Select "No" unless you personally have solar panels. If your building has solar panels, this typically doesn't affect your eligibility.
- Community Solar: Select "No" - you're not already enrolled
To maximize your savings:
- Enter your household size
- Enter your annual household income
- This determines if you qualify for the enhanced 28% discount
Credit/Debit Card (Fastest):
- $25 authorization hold to verify card (released within 24 hours)
- Immediate setup completion
Bank Account (ACH):
- Instant setup: Use your online banking credentials through secure Plaid connection
- Manual setup: Enter routing and account numbers (requires 2-3 day verification with micro-deposits)
Note for apartment residents: The payment method must be in the same name as your PNM account. If a roommate or family member pays the electric bill, they need to be the one setting up community solar.
- Review and initial the subscription agreement terms
- Key points: 1-year terms that auto-renew, no cancellation fees, 90-day cancellation notice
- Sign electronically with your full signature
- Confirmation: You'll receive email confirmation of your enrollment
- Processing: Your solar subscription is processed and submitted to PNM
- Activation: Solar credits begin appearing on your PNM bill within 1-2 billing cycles
- Savings: You'll start seeing reduced electricity costs immediately upon activation
Timeline: The solar farm is estimated to begin operation in Fall 2025.
Q: Is there really no cost to join? A: Correct. There are no upfront costs, installation fees, or cancellation penalties.
Q: What if I move? A: Your community solar subscription can transfer to your new address within the PNM service territory. Contact support to update your address.
For apartment renters: Check with your new landlord about utility arrangements before moving your subscription.
Q: How do I cancel? A: You can cancel anytime with 90 days written notice. There are no cancellation fees.
Q: What if I get rooftop solar later? A: You can keep community solar as long as it doesn't cover 100% of your electricity usage.
Questions about enrollment? Email: enrollment@solstice.us Phone: +1 (866) 826-1997 (Monday-Friday, 9AM-6PM EST)
Local Program Representative: Email: info@resourcesmart.net
Program Information: New Mexico Public Regulation Commission: prc.nm.gov/utilities/community-solar
Apartment residents: If you're unsure about your utility billing arrangement or have questions about lease restrictions, check with your landlord or property manager before signing up.
